Dear Nestlé Health Science community and valued customers, 

While our product supply remains strong and our manufacturing facilities are operating at full capacity, we are taking every necessary precaution to protect our employees from the escalating situation involving COVID-19 that most of the globe is facing right now.

Due to the enhanced safety measures we have put in place to keep our employees safe, as well as an increase in demand for our products, some orders made through the website are only able to be shipped the day after the order is placed. We recommend therefore that you place them as early in the day as possible. As soon as your order ships, we’ll email the tracking information and expected delivery date.

We apologize for this inconvenience and we hope that you understand. Our teams around the globe are working hard to continue operating under these extreme circumstances and we thank you in advance for your patience. We will continue to do our very best to support you during this time and do everything we can to make sure consumers receive the nutrition they depend on when they need it.

If you have questions or need immediate attention about an order, please contact us at 1-888-240-2713.


Anna Mohl

President & Business Executive Officer Nestlé Health Science USA